How TY Bridge Restores Purchase Tracking

Updated Feb 4, 2026 · 1 min read

A calm, merchant-first walkthrough of what happens when you install TY Bridge—what it captures, what it sends, and what you will see.

TY Bridge exists for one problem: Shopify checkout upgrades broke Thank-You and Order-Status tracking for many stores. This page explains, in plain language, how TY Bridge restores purchase events without touching your theme or checkout.

What broke

Shopify changed how post-purchase pages work. Legacy scripts and copy-pasted pixels often stopped firing or became unreliable. TY Bridge provides a Shopify-supported path to restore those purchase events.

What TY Bridge captures

TY Bridge listens for Shopify’s official purchase event using an App Pixel. It captures the order value, currency, and consent status — without editing your theme or checkout.

What gets sent (and when)

When marketing consent is granted, TY Bridge sends the purchase event to the destinations you enable (Meta, GA4, TikTok, Google Ads). If consent is not granted, the event is intentionally skipped.

TY Bridge does not invent identifiers. Raw customer contact data is never stored. Enhanced Matching sends hashed identifiers only when you enable it and consent allows it.

What TY Bridge does not do

  • No theme edits or checkout injections
  • No fingerprinting or consent bypass
  • No inflated attribution or dashboard promises

What you see after install

Inside TY Bridge you can see delivery status for each order event, including confirmation when a destination accepted the payload — or an explanation if it was blocked for consent or validation reasons.

Uninstall and data cleanup

Uninstalling TY Bridge cleanly disconnects the app via Shopify’s standard flow. Credentials and event data are removed automatically (typically within 48 hours), and you can request manual deletion at any time.